# JUICED PRIVACY POLICY **Last Updated: December 2024** Juiced Holdings LLC ("Juiced," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our SMS-based platform, website, and related services (collectively, the "Service"). By using the Service, you consent to the practices described in this Privacy Policy. --- ## 1. INFORMATION WE COLLECT ### Information You Provide - **Account Information:** Name, email address, phone number, date of birth, mailing address - **Identity Verification:** Government-issued ID, Social Security Number (for tax reporting on prizes exceeding $600) - **Payment Information:** Payment account handles (e.g., Venmo username), associated phone numbers - **Communications:** Messages sent through our SMS interface, support inquiries, feedback ### Information Collected Automatically - **Device Information:** Device type, operating system, unique device identifiers - **Usage Data:** Predictions placed, features used, timestamps, interaction patterns - **Location Data:** General location based on IP address or phone number area code (we do not collect precise GPS location) - **Log Data:** IP addresses, browser type, referring URLs, pages viewed ### Information From Third Parties - **Payment Processors:** Transaction confirmations, payment status - **Identity Verification Services:** Verification results - **Sports Data Providers:** Event results for contest settlement --- ## 2. HOW WE USE YOUR INFORMATION We use your information to: - Provide, operate, and maintain the Service - Process transactions, deposits, and prize redemptions - Verify your identity and eligibility - Send you Service-related communications (transaction confirmations, account alerts) - Respond to your inquiries and provide customer support - Detect, prevent, and address fraud, abuse, and security issues - Comply with legal obligations, including tax reporting - Analyze usage to improve the Service - Enforce our Terms of Service and Official Rules --- ## 3. HOW WE SHARE YOUR INFORMATION We do not sell your personal information. We may share your information in the following circumstances: ### Service Providers We share information with third-party vendors who perform services on our behalf, including: - Payment processors - Identity verification services - Cloud hosting providers - Analytics providers - Customer support tools These providers are contractually obligated to use your information only to provide services to us. ### Legal Requirements We may disclose your information if required by law or in response to: - Subpoenas, court orders, or legal process - Requests from law enforcement or government agencies - To protect our rights, property, or safety, or that of our users or others ### Tax Reporting For prizes of $600 or more in a calendar year, we are required to report your winnings to the IRS and provide you with Form 1099-MISC. This requires collection of your Social Security Number. ### Business Transfers If Juiced is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. ### With Your Consent We may share your information for other purposes with your explicit consent. --- ## 4. DATA RETENTION We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain information as necessary to: - Comply with legal obligations (e.g., tax records for 7 years) - Resolve disputes - Enforce our agreements - Prevent fraud After account deletion, we may retain anonymized or aggregated data that cannot identify you. --- ## 5. DATA SECURITY We implement reasonable administrative, technical, and physical security measures to protect your information, including: - Encryption of data in transit and at rest - Access controls limiting employee access to personal data - Regular security assessments However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security. --- ## 6. YOUR RIGHTS AND CHOICES ### Access and Correction You may access and update your account information at any time through the Service or by contacting support. ### Account Deletion You may request deletion of your account by contacting support. Upon deletion: - Your account will be deactivated - Personal information will be deleted or anonymized, except as required for legal compliance - Outstanding balances must be resolved before deletion ### Communication Preferences You may opt out of promotional communications by following the unsubscribe instructions in those messages. You cannot opt out of transactional communications (e.g., transaction confirmations, security alerts) while your account is active. ### Do Not Track Our Service does not currently respond to "Do Not Track" browser signals. --- ## 7. CALIFORNIA PRIVACY RIGHTS If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA): - **Right to Know:** You may request information about the categories and specific pieces of personal information we have collected about you. - **Right to Delete:** You may request deletion of your personal information, subject to certain exceptions. - **Right to Non-Discrimination:** We will not discriminate against you for exercising your privacy rights. To exercise these rights, contact us at the information provided below. We may need to verify your identity before processing your request. --- ## 8. CHILDREN'S PRIVACY The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete that information. --- ## 9. THIRD-PARTY LINKS The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies. --- ## 10. SMS AND MESSAGING By providing your phone number and using our SMS-based Service, you consent to receive text messages from Juiced, including: - Transactional messages (confirmations, balance updates, prediction results) - Account alerts (security notifications, verification codes) - Promotional messages (if you have opted in) Message and data rates may apply. Message frequency varies based on your activity. To stop receiving messages, text STOP at any time. For help, text HELP or contact support. --- ## 11. INTERNATIONAL USERS The Service is intended for use in the United States only. If you access the Service from outside the United States, you do so at your own risk and are responsible for compliance with local laws. --- ## 12. CHANGES TO THIS PRIVACY POLICY We may update this Privacy Policy from time to time. If we make material changes, we will notify you by updating the "Last Updated" date and, where appropriate, providing additional notice (such as a message through the Service). Your continued use of the Service after changes become effective constitutes acceptance of the revised Privacy Policy. --- ## 13. CONTACT US If you have questions about this Privacy Policy or our privacy practices, contact us at: Juiced Holdings LLC 1720 Carey Ave, Suite 200 Cheyenne, WY 82001 Support: +1 346-758-3959 --- **BY USING JUICED, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS PRIVACY POLICY.**